Certificate in Adaptive Scorecard Metrics (CASM™): Three - Day Workshop September 18 - 20, 2007, Washington, DC. If you take the workshop you'll learn how to develop adaptive scorecard metrics you can use to fill out the learning and growth perspective of the balanced scorecard. The workshop is divided into four segments:

(1) conceptual foundations,

(2) measurement modeling methodology,

(3) illustrations, and

(4) work with software tools.

In conceptual foundations, the workshop provides an approach covering basic categories for thinking about organizational learning, knowledge, knowledge life cycles, sustainable innovation, and open enterprises. the conceptual frameworks give you the tools you need to think about indicators, measurement models and metrics for the learning and growth perspective.

The measurement modeling methodology specifies the steps needed to arrive at quantitative adaptive scorecard metrics. It takes you through the stages of developing an ontology model, specifying a measurement model from that, getting ratings you can use to develop attribute weights and scores to measure progress over time, and performing ratings consistency tests so you can check out the logic of your raters. It also covers facilitation approaches you can use to accomplish model development and testing.

The methodology is illustrated by presenting a number of models for generating adaptive scorecard metrics developed by AMC. These are presented in the context of a revised balanced scorecard framework developed by AMC.

Finally, the workshop presents you with an opportunity to work with a software application to develop an adaptive scorecard metric.

The CASM™ workshop includes workshop notes, a personal licensed copy of an AMC metrics report bundle of your choice, and supplementary textbook material. Workshops also include continental breakfast, morning and afternoon coffee breaks and lunches.

Instruction

The CASM™ program is taught by Joseph M. Firestone, Ph.D. creator of CASM™, co-author of Excerpt # 1 from The Open Enterprise -- Building Business Architectures for Openness and Sustainable Innovation (KMCI Online Press, 2003) and Key Issues in The New Knowledge Management (KMCI Press, Butterworth-Heinemann, 2003), and author of Enterprise Information Portals and Knowledge Management (KMCI Press, Butterworth-Heinemann, 2003), Risk Intelligence Metrics: An Adaptive Metrics Center Industry Report (KMCI Online Press, 2006), and From the Balanced Scorecard to the Adaptive Scorecard: An Adaptive Maturity Model, Cutter Consortium Executive Report, Vol. 9, No. 10, 2006. Joe is also Co-instructor in KMCI's CKIM™ program, and has taught at Michigan State University, SUNY at Buffalo, SUNY at Binghamton, and the University of Hawaii.

TERMS FOR WORKSHOPS:
For all face-to-face AMC workshop programs: Cancellation can be made 14 or more days prior to the first day of the program without penalty. Cancellations within 13 to 7 days prior to the course will be charged 50% of the registration fee. Cancellations within 6 days will be charged 100% of the registration fee. In the event a program is cancelled by AMC, those who registered may choose to have the fee credited for transfer to another course or receive a full refund. All calendar dates related to these policies are expressed in terms of United States Eastern Time.

AMC regrets it cannot be responsible for any loss or damages incurred as a result of cancellation for any reason. This includes, but is not limited to, airfare and penalties. Please call the Program Director prior to making nonrefundable airline reservations to verify that the course is being conducted. Hitting the "Add to Cart" button confirms your understanding and acceptance of these terms.

Thank you -- from AMC Management.