The New Knowledge Management: Concepts and Strategy. Knowledge Management (KM) has evolved over the past several years into a form that the instructors of this program, Messrs. Firestone and McElroy, call The New Knowledge Management (TNKM). The New KM is a variant of second-generation KM, which stresses the importance of using KM to enhance knowledge production in organizations, not just knowledge sharing or integration. Thus, The New KM can have impact on the quality of problem-solving in business, and can also lower risk and improve innovation along the way. It is a tool for creating quality-control systems for knowledge and innovation in organizations.

This workshop will show you how The New KM can help you:

-- Understand the key differences between first- and second-generation KM

-- Distinguish KM from knowledge processing

-- View KM as a management discipline that seeks to enhance knowledge processing

-- See the practical distinction between knowledge and information

-- Learn about the Knowledge Life Cycle as a target of KM interventions

-- Understand a case study of KM success illustrating a key intervention pattern called the Open Enterprise Pattern that provides the basis for a comprehensive KM strategy

-- Learn an incremental, bottom-up strategy and a key method for reaching the Open Enterprise, a normative model for enhanced problem solving, sustainable innovation, risk reduction and management, and corporate social responsibility.

This class will be taught by two of the world's leading KM theorists, consultants, and trainers, Mark W. McElroy and Joseph. M. Firestone, Ph.D. Developed by the two of them over the past several years under the auspices of the Knowledge Management Consortium International (KMCI), The New KM is a proven framework for contemporary KM practice that has been taught to hundreds of practitioners in the private and public sectors.

Attendees will receive free copies of Mark McElroy's book, The New Knowledge Management, Joseph Firestone's and Mark McElroy's book, Key Issues in the New Knowledge Management, and also their recent paper from The Learning Organization journal, "Doing Knowledge Management."

TERMS FOR WORKSHOPS:
For all face-to-face KMCI workshop programs:

Cancellation can be made 14 or more days prior to the first day of the program without penalty. Cancellations within 13 to 7 days prior to the course will be charged 50% of the registration fee. Cancellations within 6 days will be charged 100% of the registration fee. In the event a program is cancelled by KMCI, those who registered may choose to have the fee credited for transfer to another course or receive a full refund. All calendar dates related to these policies are expressed in terms of United States Eastern Time.

KMCI regrets it cannot be responsible for any loss or damages incurred as a result of cancellation for any reason. This includes, but is not limited to, airfare and penalties. Please call the Program Director prior to making nonrefundable airline reservations to verify that the course is being conducted. Hitting the "Add to Cart" button confirms your understanding and acceptance of these terms.

Thank you -- from KMCI Management.